Help Center

Welcome to the Higi Help Center

Suggested forms

  • Station support in Higi Support

    Have an issue with a specific station? We can help.

  • General support in Higi Support

    Need help with your Higi account, the Higi app, or anything else? We are here for you.

  • Suggest an improvement in Higi Support

    See a place where we can do better? We're all ears.

Powered by Jira Service Management
{"xsrfToken":"5719d3ba6c619bcbea2c5a631ad4a167040262f9_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c1216eb2-8bfb-495c-9586-cac8b5655cb5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNmRjMTc0Ni1hOWJhLTQ2ZTctYjdiZS02NmZkNWY0NTMxZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMxMjE2ZWIyLThiZmItNDk1Yy05NTg2LWNhYzhiNTY1NWNiNSI6WyJyZWFkIl19LCJleHAiOjE3NDM0MzkwNDUsIm5iZiI6MTc0MzQzODQ0NX0.D2N_sAjrBeolQyZyJF6_SMqydCXCliOaGGOl79ZPXM0&client=06dc1746-a9ba-46e7-b7be-66fd5f4531f4&mode=fit","logoId":"c1216eb2-8bfb-495c-9586-cac8b5655cb5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Higi Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Higi Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#76c044","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=higidev","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5719d3ba6c619bcbea2c5a631ad4a167040262f9_lout","baseUrl":"https://higidev.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://higidev.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"06dc1746-a9ba-46e7-b7be-66fd5f4531f4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6a035e2eb75a4a29b7021c5d1d7817c7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}